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A message didn't save or a response didn't appear

What to check, when to refresh, and how to report a glitch

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Written by Laura Phillips

Completed messages are saved automatically. If something looks missing, check the conversation before sending your message again, so you don't end up with a duplicate.

Should I refresh the page?

A browser refresh reloads the page. It doesn't shorten your conversation or start a new job. If you do need to refresh:

  1. Let any response finish first.

  2. Copy any text you haven't sent yet, as unsent text may not be saved.

  3. After the reload, reopen your conversation from the sidebar.

Spotted a glitch?

Take a screenshot and post it in App Feedback in the Content Colette Studio Telegram community.

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